When you place an order on Hello Bluebyrd, every brand ships their product directly to you and timelines can vary. In general, orders should ship within 1-3 business days of receipt and arrive to you within 5-10 business days.  If you place an order with multiple brands, you will receive your items in separate shipments.  Particular items may be custom or have longer lead times, as noted on the product pages.

Hello Bluebyrd is pleased to offer FREE SHIPPING on all orders to the contiguous U.S. states. The item(s) being ordered all must be able to ship via traditional ground shipping for this promotion to apply. Orders that do not ship via domestic ground shipping (expedited orders, large parcel items, medium parcel items, freight delivery, and items that ship from outside of the United States) may include an additional fee.

Items meeting a specified weight/dimension criteria will ship via freight service - the carrier will contact you to schedule a delivery.

Please review the Hello Bluebyrd Return Policy for our general policy with respect to most sellers and items. Please note that some sellers may have unique return details and requirements, in which case, such information would be listed below.

All Tender Leaf items must be unopened to be eligible for returns.